Shipping policy
Effective Date: July 12, 2026
At The Travel Patch Kid, we are committed to delivering your order as quickly and safely as possible. Please review our shipping policy below before placing your order.
Order Processing
- Orders are processed within 1–3 business days after payment has been received.
- Orders are processed Monday through Friday, excluding weekends and U.S. public holidays.
- During peak shopping seasons or promotional events, processing times may be slightly longer.
Shipping Times
United States
- Standard Shipping: 3–7 business days
- Expedited Shipping: Available at checkout (where applicable)
International Shipping
- Delivery times vary by destination and generally range from 7–21 business days.
- International shipments may experience delays due to customs processing or local postal services.
Shipping Rates
Shipping charges are calculated at checkout based on:
- Delivery destination
- Package weight and dimensions
- Selected shipping method
Any free shipping promotions will be clearly displayed on our website when available.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking number.
Please allow 24–48 hours for tracking information to become available after shipment.
Incorrect Shipping Address
Customers are responsible for providing accurate shipping information.
If you notice an error in your shipping address, please contact us immediately. We will do our best to update your order before it ships.
Orders returned due to an incorrect or incomplete address may require additional shipping charges for reshipment.
Delayed Deliveries
While we strive to deliver orders within the estimated timeframe, delays may occur due to:
- Severe weather
- Carrier delays
- Customs inspections
- High order volumes
- Other unforeseen circumstances
We appreciate your patience and understanding.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date.
Include:
- Your order number
- Photos of any damaged items (if applicable)
We will work with the shipping carrier to resolve the issue as quickly as possible.
Customs, Duties & Taxes
International customers are responsible for any customs duties, import taxes, or other fees imposed by their country's customs authorities.
These charges are not included in the purchase price or shipping cost.
Contact Us
If you have any questions regarding shipping or your order, please contact our customer support team through the Contact Us page on The Travel Patch Kid.
Business Location
The Travel Patch Kid
Miami, Florida, United States